Lyst Reviews

Lyst Return Policy Overview

Lyst does not have a standard return policy as it operates as a marketplace connecting customers with various retailers. Therefore, the return policies are determined by the individual Lyst Partners from whom items are purchased.

Key Points:

• Contact Retailers: For returns, customers must reach out directly to the retailer that fulfilled their order. Lyst itself does not handle returns or exchanges.

• Refund Processing: Refunds are typically processed within 5 to 7 business days after the retailer receives the returned item.

• Variability: Since return policies can vary significantly by store, it is highly recommended to review the specific return policy of the retailer before making a purchase.

• Promotional Offers: If items bought with a promotional offer are returned, refunds may not include the value of the promotion.

In summary, for any return-related inquiries or actions, customers should refer to the specific retailer’s return policy and contact their customer service directly.

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To open an account on lyst.com, follow these steps:

1. Visit the Lyst website.
2. Look for the option to create a Lyst account.
3. Begin the journey by creating a personalised Lyst account.
4. This account is the key to unlocking exclusive features and personalised recommendations.

Remember, the email address used for the new account cannot be linked to an existing Lyst account. It must be an email address not connected to any account. Enjoy shopping on Lyst!

Lyst.com collaborates with retailers globally, hence, return policies are specific to each individual retailer. Variations in policies are influenced by factors such as the specific item intended for purchase and the geographical locations of both the retailer and the delivery destination. To find the return information, check the Lyst product page before making a purchase for details or visit the customer care section on the retailer's website to review their specific returns policy. If there are questions about the status of a return and/or refund, contact the Customer Care team at customercare@ly.st.

Regarding the shipping policy, shipping options vary by store and delivery destination. An estimated shipping cost is displayed at the beginning of the checkout process, based on the best standard domestic options offered by the store. As one goes through the checkout process, they will be given the shipping choices as offered by the store for their destination. When a purchase is made on Lyst, the shipping and delivery times depend on the retailer one is buying from. Each retailer has their own shipping policies and delivery options, so it’s important to read the product page carefully before making a purchase. Some retailers offer free shipping, while others may charge a fee.

Lyst.com offers a variety of payment methods. If a customer chooses "Buy now" and proceeds to Lyst's checkout, the following payment options are available: For customers in the US, the options include Visa, Mastercard, American Express, Discover, and Diners Club. For customers in the UK, the options include Visa, Mastercard, and Klarna. If a customer is directed to the retailer's site to place an order, the payment options available will depend on the retailer's policies. In case of any difficulties or concerns related to payments during the checkout process, customers are advised to contact Lyst Customer Care at customercare@ly.st. Payments made on Lyst via their Integrated Checkout service will be processed either by the Lyst Partner directly using the details provided to them by Lyst, or by Klarna, a third-party payment process provider. Lyst also accepts universally accepted methods like PayPal and various credit cards. This ensures transaction security and convenience for all customers.

Lyst.com is a fashion technology company and premium shopping app, used by more than 200 million people each year to browse, discover, and buy items from brands and stores. The platform features a range of globally recognized brands, from high-street labels such as Zara, Topshop, and H&M, to luxury designers like Gucci, Prada, and Balenciaga. Alongside these popular names, Lyst.com also gives exposure to emerging designers and niche labels, providing a diverse mix and making it a hotspot for fashion discovery.

Lyst.com connects shoppers to over 17,000 leading fashion brands and stores that they can shop from. Some of the brands available on Lyst include Gucci, Valentino, Prada, Monster, Fendi, Off-White, and Burberry.

The Lyst Index is a quarterly ranking of fashion’s hottest brands and products. To find the world’s hottest products, Lyst’s formula filters more than eight million items by volume of social media mentions, searches, page views, interactions, and sales across thousands of online stores. They group colors for styles and take into account global demand per volume of stock available.

Lyst.com also offers features like powerful search and personal recommendations, alerts on the latest drops from favorite brands, and price comparison and shipping options across thousands of stores. Lyst members are notified when an item goes on sale.

In terms of popular products and services, the Q3 2023 Lyst Index listed the hottest brands as Miu Miu, Loewe, Prada, Bottega Veneta, Versace, Saint Laurent, Moncler, Valentino, Jacquemus, Burberry, Diesel, Gucci, Dior, Balenciaga, Dolce & Gabbana, Louis Vuitton, Skims, Fendi, JW Anderson, and Ferragamo. These brands have released popular products and hosted notable events.

For example, Miu Miu released the first Church’s x Miu Miu collaboration and hosted the Miu Miu Summer Club event in Malibu. Loewe launched the Squeeze bag and named Yang Mi as the global brand ambassador. Prada debuted the Arqué shoulder bag and collaborated with flower kiosks for their FW23 campaign. Bottega Veneta launched the Orbit sneaker and presented their SS24 collection in Milan. Versace dropped the new Greca Goddess bag and sponsored The Albies in partnership with The Clooney Foundation.

These are just a few examples of the popular products and services offered by the brands listed on Lyst.com. The specific products and their popularity can vary based on the season, current fashion trends, and consumer demand.

On the Lyst website, users can access thousands of brands and stores using the single search bar. The search can be narrowed down by selecting different product categories or by utilising the drop-down menu for various filters. Filters such as Category, Sale, Price, Shipping options, Colours, Brands, Materials, Designers, and Stores can be used. If browsing on the web, the gender filter is located at the top left next to the Lyst logo. If using the Lyst App, the gender filter would have been chosen during the onboarding experience. To adjust the gender filter, go to the setting cog and change the ‘search for’ option.

Lyst collaborates with retailers globally, therefore, return policies are specific to each individual retailer. Variations in policies are influenced by factors such as the specific item intended for purchase and the geographical locations of both the retailer and the delivery destination. To find the return information, check the Lyst product page before making a purchase for details. Alternatively, visit the customer care section on the retailer's website to review their specific returns policy. If there are questions about the status of a return and/or refund, contact the Customer Care team at customercare@ly.st. Please note that this information was last reviewed 4 hours ago.

Lyst.com is a fashion technology company and a premium shopping app. It offers a comprehensive range of products from over 17,000 of the world’s leading brands and stores to more than 160 million annual shoppers. Lyst.com operates an inventory-free platform and uses a proprietary data engine to provide each customer with a highly personalized shopping experience. Orders are fulfilled by the thousands of brands and stores which partner with Lyst. Brands available on Lyst include Balenciaga, Balmain, Bottega Veneta, Burberry, Fendi, Gucci, Moncler, Off-White, Prada, Saint Laurent, and Valentino. It's a one-stop-shop collating over 12,000 global brands and stores, from high street favorites like Mango and & Other Stories, to the latest drops from the likes of Gucci and Balenciaga. Lyst.com is also a unique source of fashion data insights and is responsible for The Lyst Index, the industry-leading report of the hottest brands and products worldwide. Lyst was founded in London in 2010.